# Sending addresses

> Create and verify the addresses your email goes out from — From name, reply-to, the default sender, and how to send a test.

Source: https://knowledge.estage.com/email/senders/
Part of the ESTAGE knowledge base (https://knowledge.estage.com). Full corpus: https://knowledge.estage.com/llms-full.txt

---
A **From address** is the identity your email is sent under: the name and address people see in
their inbox, and the address they hit reply on. You need at least one before anything can go
out.

They live in the **Sending addresses** card on **Settings → Email sending**, which appears once
your [domain is authenticated](/email/domain-authentication/). Before you add one it reads *"No
sending address yet"*.

## Adding one

Click **New sender**:

| Field | What to put |
| --- | --- |
| **From name** | The name in the inbox — your business, or a person. `Acme`, `Sarah at Acme`. |
| **From email** | Just the mailbox part — `hello`, `hi`, `news`. Your domain is added for you. |
| **Reply-to** *(optional)* | Where replies should go, if not the From address. Also just the mailbox part. |
| **Set as default** | Pre-selects this sender for new broadcasts and messages. |

:::tip
Use an address a person actually reads. If you add a `no-reply@` address, Estage saves it and
then warns you: no-reply addresses depress replies and engagement, and engagement is what your
[sending level](/email/sending-levels/) is judged on.
:::

## Verification

Each sender carries a status:

| Status | What it means |
| --- | --- |
| **VERIFIED** | Ready to send from. |
| **PENDING** | Waiting on confirmation. |
| **FAILED** | Verification didn't complete — check the address and try again. |

On an authenticated domain, addresses generally verify on their own. If yours doesn't, a
confirmation email is sent to it — **Resend** sends it again.

The refresh icon re-checks a sender's real status with the mail provider. It's available on
every row, including verified ones: the stored status can drift, so a row reading **VERIFIED**
is worth re-checking if sends from it are failing.

## Managing senders

- **Set default** — the sender pre-selected everywhere. One at a time; it's marked **Default**.
- **Test** — sends a real email so you can see how it arrives.
- **Delete** — removes the sender. Anything already scheduled with it should be re-pointed at
  another sender first.

### Sending a test

Click **Test** on a verified sender. The dialog is prefilled with that sender's own address —
which always works — but you can send it anywhere.

:::note
A test is a real send. It **consumes your allowance** and counts towards today's limit like any
other email. The button stays disabled until every required
[setup step](/email/setup/) is done.
:::

:::tip[How many do you need]
One is enough to start. Add more only when the mail genuinely comes from different places —
`hello@` for marketing, `support@` for service — because recipients read the From address as who
is writing. Note that every address sits on the same authenticated domain and shares one
reputation: a bad campaign from `news@` hurts `support@` too.
:::
