# Products & inventory

> Physical products in ESTAGE CRM — the product editor, options and variants, stock, weight, collections, and how a product appears in search engines.

Source: https://knowledge.estage.com/store/products/
Part of the ESTAGE knowledge base (https://knowledge.estage.com). Full corpus: https://knowledge.estage.com/llms-full.txt

---
Store products live in **ESTAGE CRM → Products**, next to your digital products. The **Type**
filter switches between **Digital** and **Physical**; the store only sells physical ones.

## Creating a product

**Products → New product → Physical** opens the product editor — one page in two columns.

**Left column**

- **Product name** and **Description.**
- **Media** — a cover image and a gallery. Drag to change the order.
- **Price** — for a product without options. With options, each variant has its own price.
- **Options** — up to three (for example *Size*, *Colour*, *Material*), each with its **Values**.
  Every combination becomes a **variant**.
- **Variants** — one row per combination: price, SKU and how many you have (**Available**).
  Barcode, compare-at price and cost are under **Barcode, compare-at & cost**.
- **Search engine listing** — **Page title**, **Meta description** and the **URL handle**,
  with a preview of how the product looks in search results.

**Right column**

- **Status** — whether the storefront lists the product at all. A draft is invisible to buyers.
- **Organization** — **Product type**, **Vendor** and **Currency**. The product type is also a
  filter in the storefront's catalog.
- **Inventory** — whether to track quantity, and what happens at zero: **Stop selling** or
  **Keep selling** (take orders on backorder).
- **Shipping** — the **Weight** (kg, g, lb or oz) that carriers are told and that weight-based
  rates are matched on, and the **Shipping profile** if the product ships differently from the
  rest. See [Shipping & tax](/store/shipping/).

:::tip[The URL handle]
The handle is the product's address on your site (`/product/<handle>`). Renaming the product does
**not** change it, so links and search results keep working. Change the handle only if you mean
to move the page.
:::

## Stock

Stock is kept per variant. Type the number you have in the variant row — CRM records the
difference as a movement. For a delivery or a stocktake, use the variant's stock dialog; its
history shows every change: sales, returns, manual adjustments.

**Products → Inventory** lists every tracked variant with what is on hand, reserved and
available, and imports a stocktake in bulk.

:::note
While a buyer is paying, the cart holds their items for 15 minutes so two people cannot buy the
last one. The hold is released if the payment does not complete.
:::

## Collections

**Products → Collections** groups products for the storefront — *New arrivals*, *Sale*, *Shoes*.

- **I pick them** — you add products by hand.
- **Whatever matches my conditions** — products join automatically when they match **all** or
  **any** of your rules (for example: product type is *Shoes*, price under 50). New products that
  match appear by themselves.

Each collection has its own **URL handle**, cover image, sort order and search engine listing,
and can be **Hidden (draft)** until it is ready. On the storefront, collections are both pages
(`/collections/<handle>`) and a filter in the catalog.

## Products and the rest of the store

- How products reach buyers — the catalog, product pages and cart — is
  [the storefront](/store/storefront/).
- The weight and the shipping profile set here decide delivery — see
  [Shipping & tax](/store/shipping/).
- Digital products — courses, memberships, downloads — use the classic editor and sell through
  [order forms](/order-forms/). See [Products, coupons & tags](/crm/catalog/).