Sending addresses
A From address is the identity your email is sent under: the name and address people see in their inbox, and the address they hit reply on. You need at least one before anything can go out.
They live in the Sending addresses card on Settings → Email sending, which appears once your domain is authenticated. Before you add one it reads “No sending address yet”.
Adding one
Section titled “Adding one”Click New sender:
| Field | What to put |
|---|---|
| From name | The name in the inbox — your business, or a person. Acme, Sarah at Acme. |
| From email | Just the mailbox part — hello, hi, news. Your domain is added for you. |
| Reply-to (optional) | Where replies should go, if not the From address. Also just the mailbox part. |
| Set as default | Pre-selects this sender for new broadcasts and messages. |
Verification
Section titled “Verification”Each sender carries a status:
| Status | What it means |
|---|---|
| VERIFIED | Ready to send from. |
| PENDING | Waiting on confirmation. |
| FAILED | Verification didn’t complete — check the address and try again. |
On an authenticated domain, addresses generally verify on their own. If yours doesn’t, a confirmation email is sent to it — Resend sends it again.
The refresh icon re-checks a sender’s real status with the mail provider. It’s available on every row, including verified ones: the stored status can drift, so a row reading VERIFIED is worth re-checking if sends from it are failing.
Managing senders
Section titled “Managing senders”- Set default — the sender pre-selected everywhere. One at a time; it’s marked Default.
- Test — sends a real email so you can see how it arrives.
- Delete — removes the sender. Anything already scheduled with it should be re-pointed at another sender first.
Sending a test
Section titled “Sending a test”Click Test on a verified sender. The dialog is prefilled with that sender’s own address — which always works — but you can send it anywhere.