Subscriptions
Subscriptions is one list of everything you’re billed for monthly, across all your projects. Add-ons like Dedicated Cloud are switched on inside a project, so without this list you’d have to remember which project a charge belongs to before you could see or stop it.
Find it under Settings → Subscriptions in your account settings. Your ESTAGE plan itself is managed under Billing & invoices.
Reading the list
Section titled “Reading the list”The top card shows your Total per month and how many subscriptions there are, with how many are ending. Below it, subscriptions are grouped: anything on your account first, under Your account, then one section per project — select a project’s name to open it.
| Subscription | What it is |
|---|---|
| Dedicated Cloud | A project’s backend: database, auth, storage and functions — see Dedicated Cloud |
| Analytics | Site analytics for a project, with Session replay if you added it, and how many visitors of the period’s cap you’ve used — see Insights |
| Web app server | The server running one web app in a project; a project with several web apps has one per app — see Web apps |
Each row shows its plan, its monthly price, and a status:
| Status | What it means |
|---|---|
| Active | Running, and renews on the date shown |
| Cancelling | Cancelled; it keeps running until the date shown, then ends |
| Past due | The last payment failed |
| Paused | Not running; paid through the date shown |
| Limit reached | Analytics hit its visitor cap for the period: tracking stops, but it is still billed |
| Ended | Finished; it won’t renew |
Manage opens the subscription’s own settings inside the project.
Cancelling a subscription
Section titled “Cancelling a subscription”- Select Cancel on the row.
- Read what happens — it differs by subscription, see below — and select Cancel subscription. Keep it closes the window without changes.
The row changes to Cancelling and says what happens next, and by when.
| Subscription | After you cancel |
|---|---|
| Dedicated Cloud | The backend keeps running until the end of the period you’ve paid for. 7 days later it is deleted with all of its data — database, users and files — unless you resume. A copy of the database is kept for 30 days |
| Analytics | Tracking continues until the end of the paid period, then stops. Data already collected stays. An unpaid (past-due or paused) subscription ends at once |
| Web app server | It keeps running until the end of the paid period, then pauses. The remaining time isn’t refunded. Your files are kept, and you can resubscribe any time |
Taking a cancellation back
Section titled “Taking a cancellation back”A Dedicated Cloud or Web app server row that is Cancelling has a Keep it button. Select it and the subscription renews as usual. Analytics has no Keep it button here.
Things worth knowing
Section titled “Things worth knowing”- Dedicated Cloud is the one with a deadline. Its data is deleted 7 days after the paid period ends. Resume before then if you change your mind.
- If part of the list can’t load, the page says so. A missing row then means “couldn’t check”, not “not subscribed” — reload before you rely on it.